When you've spent months (or years) building your product, it's impossible to experience it like a new customer. That's where I come in.
I'll sign up to your product and explore it as a first-time user, documenting everything along the way. This isn't a full UX audit or a full TRACE investigation. It's a first impression, designed to help you see your product with fresh eyes.
📹 Personalised Loom Walkthrough (my unfiltered, real-time thoughts as I experience your product for the first time, I’ll cover the website, sign up flow, onboarding, and any comms I receive)
🗂️ Case File(a board containing screenshots, observations, and evidence gathered throughout the journey)
📄 One-Page Summary (detailing my findings, and what I’d recommend investigating next)
…you're about to launch a new product or feature
…you've recently made changes
…you want an independent perspective before investing in a larger piece of work
…you’re simply curious
Your Fresh Eyes Review will be delivered within 5 working days of receiving access to your product.
Every review is completed personally by me, there’s no AI-generated reports or automated audits. Just honest observations from an experienced product practitioner using your product for the very first time, just as your users would.
When you've spent months (or years) building your product, it's impossible to experience it like a new customer. That's where I come in.
I'll sign up to your product and explore it as a first-time user, documenting everything along the way. This isn't a full UX audit or a full TRACE investigation. It's a first impression, designed to help you see your product with fresh eyes.
📹 Personalised Loom Walkthrough (my unfiltered, real-time thoughts as I experience your product for the first time, I’ll cover the website, sign up flow, onboarding, and any comms I receive)
🗂️ Case File(a board containing screenshots, observations, and evidence gathered throughout the journey)
📄 One-Page Summary (detailing my findings, and what I’d recommend investigating next)
…you're about to launch a new product or feature
…you've recently made changes
…you want an independent perspective before investing in a larger piece of work
…you’re simply curious
Your Fresh Eyes Review will be delivered within 5 working days of receiving access to your product.
Every review is completed personally by me, there’s no AI-generated reports or automated audits. Just honest observations from an experienced product practitioner using your product for the very first time, just as your users would.