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Experience your product through the eyes of someone who's never used it before.
When you've spent months (or years) building your product, it's impossible to experience it like a new customer. That's where I come in.
I'll sign up to your product and explore it as a first-time user. I'll document the moments that stand out, including the things that delight me, confuse me, slow me down, or make me stop and think.
This isn't a UX audit or a full investigation. It's an independent first impression, designed to help you see your product with fresh eyes.
I'll review your product from a brand new user's perspective, including:
Your website and first impression
The sign-up journey
Your onboarding experience
Emails and communications I receive along the way
You'll receive:
A personalised Loom walkthrough
A one-page summary including:
My strongest first impressions
Three observations that stood out
What I'd investigate next
You're about to launch a new product or feature
You've recently made changes
You want an independent perspective before investing in a larger piece of work
Your Fresh Eyes Review will be delivered within 5 working days of receiving access to your product.
What this is
An independent first-time user perspective based on my experience using your product.
What this isn't
A UX audit, usability test, or redesign. If your review uncovers something worth exploring further, that's where I’d recommend we work together on TRACE Investigation.
Every review is completed personally by me, there’s no AI-generated reports or automated audits. Just honest observations from an experienced product practitioner experiencing your product for the very first time, just as your users would.
Experience your product through the eyes of someone who's never used it before.
When you've spent months (or years) building your product, it's impossible to experience it like a new customer. That's where I come in.
I'll sign up to your product and explore it as a first-time user. I'll document the moments that stand out, including the things that delight me, confuse me, slow me down, or make me stop and think.
This isn't a UX audit or a full investigation. It's an independent first impression, designed to help you see your product with fresh eyes.
I'll review your product from a brand new user's perspective, including:
Your website and first impression
The sign-up journey
Your onboarding experience
Emails and communications I receive along the way
You'll receive:
A personalised Loom walkthrough
A one-page summary including:
My strongest first impressions
Three observations that stood out
What I'd investigate next
You're about to launch a new product or feature
You've recently made changes
You want an independent perspective before investing in a larger piece of work
Your Fresh Eyes Review will be delivered within 5 working days of receiving access to your product.
What this is
An independent first-time user perspective based on my experience using your product.
What this isn't
A UX audit, usability test, or redesign. If your review uncovers something worth exploring further, that's where I’d recommend we work together on TRACE Investigation.
Every review is completed personally by me, there’s no AI-generated reports or automated audits. Just honest observations from an experienced product practitioner experiencing your product for the very first time, just as your users would.